Support

We're a small team and we read everything. Write to smuggy@tendground.com and we'll get back to you, usually within one business day.

Common questions

• How do I sign in? With Apple or Google, or with a code sent to your phone where that option shows. No passwords.
• I didn't get my sign-in code. Codes arrive on WhatsApp, so make sure WhatsApp is installed for that number, wait a minute, then tap "Resend". Codes expire after a few minutes. You can also sign in with Apple or Google.
• I think a ruling is wrong. Open the claim and appeal while the appeal window is open, or settle it together with the other side. See how rulings work in our Terms.
• Is this betting? No. There's no money in Smuggy and nothing can be cashed out. Credits only pay for AI rulings. See our Credits & Fair Play Policy.
• A purchase didn't show up. Credits usually appear within a minute. If they don't, write to us with the store receipt. Refunds are handled by Apple or Google.
• Someone is bothering me. Block them from their profile or the claim, and report what happened in the app or by email. See our Community Guidelines.
• I want my data, or want to leave. Download your data or delete your account in Account, or use our account deletion page.

Other contacts

• Privacy requests: smuggy@tendground.com
• Reporting a security vulnerability: smuggy@tendground.com with "Security" in the subject. Please don't disclose it publicly until we've fixed it.
• Legal notices: Tendground Inc., 2810 N. Church St #88190, Wilmington, DE 19802, USA